In a matter of months, COVID-19 has catalyzed enormous transformations within the Retail and Consumer Packaged Goods (CPG) Industries. Both sectors have had to quickly adapt to immense disruption – whether that has meant accommodating changes in consumer behavior, establishing direct-to-consumer practices, navigating suspended or interrupted supply chains, or managing a remote workforce during lockdown.
Join us at TechXchange: Retail / CPG to discover what it takes to prepare your organization for this new era of commerce. Through thought-provoking keynote presentations and interactive panel sessions, attendees will gain a thorough understanding of how to reinvent their operating models, understand and predict new patterns of consumer behaviors, and scale through disruption.
As we move towards the next normal, Innovation will be more important than ever to address consumer needs and drive growth. The discovery and application of emerging technologies will be key to survival. Now is the time to harness the power of innovation.
GET ANSWERS TO YOUR MOST PRESSING QUESTIONS
What opportunities has the COVID-19 crisis opened up for brand expansion?
How do I foster a dynamic digital culture and reinvent myself as an innovative and experimentation driven company?
How can I use data to better understand changes in consumer behavior?
What is the true value of innovation and how can it impact my organization?
How do I become more nimble and tailor my offerings more precisely while protecting company margins?
How do I implement organizational change to ensure business agility and resilience?
What makes digital transformations fail or succeed?
This year's Virtual TechXchange: Retail / CPG will cover the following topics:
WHY ATTEND? The Virtual TechXchange: Retail / CPG brings together enterprise business and technology professionals, industry thought leaders, innovators and pioneers to explore how emerging technologies and shifts in consumer expectations are revitalizing the Retail and CPG Industries.
WHO SHOULD ATTEND?
Senior IT Leadership
Senior Business Strategists
Senior Marketing Leaders
Senior Finance Leaders
Corporate and Line of Business Leaders
CIO, CTO, CEO
ANNOUNCING OUR KEYNOTE SPEAKER STEVEN VAN BELLEGHEM
Steven van Belleghem Keynote Speaker, Author Steven believes in a bright future where companies play the long-term game with their customers. His passion is spreading ideas about the future of customer experience. Steven believes in the combination of common-sense, new technologies, an empathic human touch, playing the long-term game and taking your social responsibility to win the hearts and business of customers over and over again.
Steven is the author of multiple international bestselling books including 'The Conversation Manager', 'When Digital Becomes Human', 'Customers the Day After Tomorrow', 'The Offer you Can't Refuse'
KEYNOTE PRESENTATION: The Offer You Can't Refuse
Discover how new technologies are giving rise to a new minimum in terms of customer experience.
What happens if customers start to have expectations that go beyond convenience?
How can you help consumer's dreams come true and eliminate the obstacles in their day-to-day lives?
How can you, as a company, involve customers in finding the solution to some of the world's most unprecedented challenges?
What does it take to create an offer your customer can't refuse?
DISCOVER THE LATEST RESEARCH FROM ISG'S RETAIL / CPG EXPERTS
RETAILERS PREPARE FOR THE NEW FUTURE -- AND INNOVATION IS KEY By Michael Witty, Director, ISG
In March, when the U.S. declared a national state of emergency, the retail industry went into survival mode. Non-essential businesses were forced to close their doors while essential businesses struggled to keep up with a spike in demand. And while the challenges for each retail channel were different, many retailers were scrambling to solve immediate and unforeseen problems with little to no strategy.
In this article, ISG's Michael Witty explores retailers' need to harness innovation in facing the "new future" of retail. As consumers are deciding how and when they are ready to shop, retailers will have to determine where to place their digital bets.
JOIN US ON OCTOBER 27 - 28, 2020 For a virtual event like no other
Attendance is reserved for Enterprise IT and business executives. Non-practitioners may participate through event sponsorship. If you are interested in becoming a sponsor please contact us.
Have a question about the Retail / CPG Summit? Interested in Sponsorship opportunities?
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WHO WE ARE
ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 700 clients, including more than 75 of the world’s top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,300 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry’s most comprehensive marketplace data. For more information, please visit www.isg-one.com.